The
Internet is everywhere.
If you think about it, don't you want your business to be everywhere,
too? The Internet is the perfect business tool. From an online business,
to just a small page to have customers contact you over the phone, the
Internet can do all this and more. Think you have an obscure product
that nobody will want? Think again! Even the smallest groups of people
are represented in large numbers on the Internet. Millions of people
are connecting to the Internet daily, which means that if you're not
on the net, you're loosing potential customers! Still not convinced?
Here are 20 reasons to put your business on the Internet.
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To Establish A Presence
Approximately 8 million people worldwide have access to the World
Wide Web (WWW). No matter what your business is, you can't ignore
8 million people. To be a part of that community and show that you
are interested in serving them, you need to be on the net for them.
As your competitors will.
- To
Network
A lot of what passes for business is simply nothing more than making
connections with other people. Every smart business person knows,
it's not what you know, it's who you know. Passing out your business
card is part of every good meeting and every business person can tell
more than one story how a chance meeting turned into the big deal.
Well, what if you could pass out your business card to thousands,
maybe millions of potential clients and partners, saying this is what
I do and if you are ever in need of my services, this is how you can
reach me. You can, 24 hours a day, inexpensively and simply, on the
net.
- To
Make Business Information Available
What is basic business information? Think of a Yellow Pages ad. What
are your hours? What do you do? How can someone contact you? What
methods of payment do you take? Where are you located at? Now think
of a Yellow Pages ad where you have instant communication. What is
today's special? Today's interest rate? Today's sales or promotion?
If you could keep your customer informed of every reason why they
should do business with you, don't you think you could do more business?
You can on the net.
- To
Serve Your Customers
Making business information available is one of the most important
ways to serve your customers. But if you look at serving the customer,
you'll find even more ways to use WWW technology. How about making
forms available to pre-qualify for loans, or have your staff do a
search for that classic jazz record your customer is looking for,
without tying up your staff on the phone to take down the information?
Allow your customer to punch in sizes and check it against a database
that tells him what color of jacket is available quickly, in your
store? All this can be done, simply and on the internet.
- To
Heighten Public Interest
You won't get Newsweek magazine to write up your local store opening,
but you might get them to write up your Web Page address if it is
something new and interesting. Even if Newsweek would write about
your local store opening, you wouldn't benefit from someone in a distant
city reading about it, unless of course, they were coming to your
town sometime soon. With Web page information, anybody anywhere who
can access the Web and hears about you is a potential visitor to your
Web site and a potential customer for your information there.
- To
Release Time Sensitive Materials
What if your materials need to be released no earlier than midnight?
The quarterly earnings statement, the grand prize winner, the press
kit for the much anticipated film, the merger news? Well, you sent
out the materials to the press with "The-do-not-release-before-such-and-such-time"
statement and hope for the best. Now the information can be made available
at midnight or any time you specify, with all related materials such
as photographs,sounds, etc. released at exactly the same time. Imagine
the anticipation of "All materials will be made available on
our Web site at 12:01 AM". The scoop goes to those that wait
for the information to be posted, not the one who releases your information
early.
- To
Sell Things
Many people think that this is the number 1 thing to do with the World
Wide Web, but we made it number seven to make it clear that we think
you should consider selling things on the Internet and the World Wide
Web after you have done all the things above and maybe even after
doing quite a few more things from this list. Why? Well, the answer
is complex but the best way to put it is, do you consider the telephone
the best place to sell things? Probably not. You probably consider
the telephone a tool that allows you to communicate with your customer,
which in turn helps you sell things. Well, that's how we think you
should consider the Net. The technology is different, of course, but
before people decide to become customers, they want to know about
you, what you do and what you can do for them. Which you can do easily
and inexpensively on the internet. Then you might be able to turn
them into customers.
- To
make pictures, sound and film files available
What if your widget is great, but people would really love it if they
could see it in action? The album is great but with no airplay, nobody
knows that it sounds great? A picture is worth a thousand words, but
you don't have the space for a thousand words? The WWW allows you
to add sound, pictures and short movie files to your company's info
if that will serve your potential customers. No brochure will do that.
- To
reach a highly desirable demographic market
The demographic of the WWW user is probably the highest mass-market
demographic available. Usually college-educated or being college educated,
making a high salary or soon to make a high salary, it's no wonder
that Wired magazine, the magazine of choice to the Internet community,
has no problem getting Lexus and other high-end marketer's advertising.
Even with the addition of the commercial on-line community, the demographic
will remain high for many years to come.
- To
Answer Frequently Asked questions
Whoever answers the phones in your organization can tell you, their
time is usually spent answering the same questions over and over again.
These are the questions customers and potential customers want to
know the answer to before they deal with you. Post them on a WWW page
and you will have removed another barrier to doing business with you
and freed up some time for that harried phone operator.
- To
Stay In Contact With Salespeople
Your employees on the road may need up-to-the-minute information that
will help them make the sale or pull together the deal. If you know
what that information is, you can keep it posted in complete privacy
on the WWW. A quick local phone call can keep your staff supplied
with the most detailed information, without long distance phone bills
and tying up the staff at the home office.
- To
Open International Markets
You may not be able to make sense of the mail, phone and regulation
systems in all your potential international markets, but with a Web
page, you can open up a dialogue with international markets as easily
as with the company across the street. As a matter-of-fact, before
you go onto the Web, you should decide how you want to handle the
international business that will come your way, because your postings
are certain to bring international opportunities your way, whether
it is part of your plan or not. Another added benefit; if your company
has offices overseas, they can access the home offices information
for the price of a local phone call.
- To
Create a 24 Hour Service
If you've ever remembered too late or too early to call the opposite
coast, you know the hassle. We're not all on the same schedule. Business
is worldwide but your office hours aren't. Trying to reach Asia or
Europe is even more frustrating. But Web pages serve the client, customer
and partner 24 hours a day, seven days a week. No overtime either.
It can customize information to match needs and collect important
information that will put you ahead of the competition, even before
they get into the office.
- To
Make Changing Information Available Quickly
Sometimes, information changes before it gets off the press. Now you
have a pile of expensive, worthless paper. Electronic publishing changes
with your needs. No paper, no ink, no printer's bill. You can even
attach your web page to a database which customizes the page's output
to a database you can change as many times in a day as you need. No
printed piece can match that flexibility.
- To
Allow Feedback From Customers
You pass out the brochure, the catalog, the booklet. But it doesn't
work. No sales, no calls, no leads. What went wrong? Wrong color,
wrong price, wrong market? Keep testing, the marketing books say,
and you'll eventually find out went wrong. That's great for the big
boys with deep pockets, but who is paying the bills? You are and you
don't have the time nor the money to wait for the answer. With a Web
page, you can ask for feedback and get it instantaneously with no
extra cost. An instant e-mail response can be built into Web pages
and can get the answer while its fresh in your customers mind, without
the cost and lack of response of business reply mail.
- To
Test Market New Services and Products
Tied into the reason above, we all know the cost of rolling out a
new product. Advertising, advertising, advertising, PR and advertising.
Expensive, expensive, expensive. Once you have been on the Web and
know what to expect from those who are seeing your page, they are
the least expensive market for you to reach. They will also let you
know what they think of your product faster, easier and much less
expensively than any other market you may reach. For the cost of a
page or two of Web programming, you can have a crystal ball into where
to position your product or service in the marketplace. Amazing.
- To
Reach The Media
Every kind of business needs the exposure that the media can bring,
as we touched on in reason #5 "To Heighten Public Interest",
but what if your business is reaching the media, as a newswire, a
publicist or a public policy group. The media is the most wired profession
today, since their main product is information and they can get it
more quickly, cheaply and easily on-line. On-line press kits are becoming
more and more common, since they work with the digital environment
of more and more pressrooms. Digital images can be put in place without
the stripping and shooting of the old pressrooms and digital text
can be edited and outputed on tight deadlines. All the these can be
made available on a Web page.
- To
Reach The Education and Youth Market
If your market is education, consider that most universities already
offer Internet access to their students and most K-12's will be on
the Internet within the next few years. Books, athletic shoes, study
courses, youth fashion and anything else that would want to reach
these overlapping markets needs to be on the Web. Even with the coming
of the commercial on-line services and their somewhat older populations
there will be nothing but growth in the percentage of the under 25
market that will be on-line.
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To
Reach The Specialized Market
Sell fish tanks, art reproductions, flying lessons? You may think
that the Internet is not a good place to be. Well, think again.
The Internet isn't just computer science students anymore. With
the soon-to-be 7 million and growing users of the WWW, even the
most narrowly defined interest group will be represented in large
numbers. Since the Web has several very good search programs, your
interest group will be able to find you, or your competitors.
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To
Serve Your Local Market
We've talked about the power to serve the world with a Web page.
A restaurant even takes lunch orders through the Internet! But no
matter where you are, if the big client has Web access, you should
be there too
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For
any information contact:
Webspace
Avenue R.Seeneevassen, Palma Road, Quatre-Bornes. Republic of
Mauritius.
Tel/Fax : 425 7159 - Mobile : 777 5958 - Email: webspace@webofmauritius.com
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